Privacy Notice

eMali (Pty) Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://e-mali.co.sz or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide:

• Name
• Email address
• Phone number
• Company name
• Any other details you provide through our contact forms or communication channels

b. Automatically Collected Information:

• IP address
• Browser type and version
• Pages you visit on our website
• Date, time, and duration of your visit
• Device and operating system details

2. How We Use Your Information

We use your information to:

• Respond to your inquiries or requests
• Provide you with information about our products and services
• Improve our website and customer experience
• Maintain business records and comply with legal obligations
• Send marketing communications (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service providers who assist in website hosting, email delivery, or IT support
• Legal or regulatory authorities if required by law
• Business partners, only where necessary for delivering our services

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

5. Your Rights

In accordance with the Eswatini Data Protection Act, 2022, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate information
• Request the deletion of your personal data
• Object to or request restriction of the processing of your personal data
• Withdraw your consent to receive marketing communications

To exercise any of these rights, please contact us at info@e-mali.co.sz.

6. Security

We implement appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

7. Cookies

Our website may use cookies to enhance user experience. You can set your browser to refuse cookies or alert you when cookies are being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The latest version will always be posted on our website with the updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Notice or our data practices, please contact us: